Services and Support

Services

We have an experienced technical team that can implement nationally on all our hardware and software solutions supplied.
We offer a fully comprehensive maintenance option on all our hardware supplied.
Taking away the headache of supporting your own infrastructure we ensure efficiencies within your environment. We can tailor make a package that suits your unique servicing and maintenance needs.
Ensuring our solution is a sustainable one, we offer ongoing technical support through our call centre.
In our education sector we offer an additional teacher support on specific subject matters related to ICT and Learner Teacher Support material.
Inspireware have a team of experienced project managers whose aim is to ensure quality and effectiveness of our support team’s roll out of projects awarded. This will enable one point of contact as the client liaison to simplify communications and overseeing all responsibilities.
Monitoring and Evaluation is done specifically in the education sector.
Inspireware’s aim is to build teacher capacity in every Province through each initiative implemented. Various activities are done to ensure this. Namely pre-tests, post-tests including continual assessments. Teachers progression is monitored and learning gaps are identified. Allowing the grouping of similar needs in tailor made training packages.
We are keeping abreast of the of the buying trends by providing our clients with an easy payment facility due to the increased demand for a Rental Option. We also offer a “Rent to Own” facility.
Training is an important service that Inspireware offers to teachers so that the full benefit of the software can be passed onto the learner. The training is comprehensive and provide skills to teachers to best use the product in the classroom environment.

The attendees of the training will receive a certificate of attendance and the training courses will also be MICT SETA accredited.

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